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Terms of business | New World Seeds & Tubers

Terms of business

Terms of business
By placing an order with us, you are agreeing to be bound by these Terms of Business.

We give no warranty, expressed or implied, as to the description, quality, productiveness, suitability for any particular purpose, or any other matter of any seeds, roots, tubers, or plants we sell, and we will not in anyway be responsible for any losses which may be incurred as a result of use of our products. Our liability, whether contractual or otherwise, is limited to the purchase price of the seeds under all circumstances.

Order Cancellations
You may cancel your order without charge before shipment. If you wish to cancel after shipment please notify us first, then send back your order at your cost according to instructions you’ll receive after we have been notified.

Our Guarantee

We want you to be satisfied by your purchase. If you are not satisfied with the quality of a product you purchased from us, please let us know within 60 days of delivery for a full refund.

Price and Availability
Prices and availability are subject to change without notice. Prices are only likely to change on an annual basis. Many items are in short supply but generally we will warn you if this is the case with a particular item or group of items.

Shipping
Seeds are shipped immediately from stock on hand in the order received, subject to weather and climate considerations. Refunds will be issued for out-of-stock items. POTATOES ARE SHIPPED WHEN READY FOR PLANTING IN YOUR AREA. If you require a special shipping date to ensure that you are available and ready to receive it, let us know in the space provided next to the add to cart button. If the weather is colder than we anticipated, keep your potatoes cool, frost-free, and well-ventilated until you can safely plant them.

We pay for shipping on all orders that exceed our free shipping thresholds, and our shipping and handling fees are very inexpensive by competitive standards. That way you can make multiple small orders without worrying about excessive shipping and handling costs.

Customers outside of the USA:
Your customs officials may prevent delivery of your seeds. If you require special permits to import seeds, please arrange with us or order at your own risk.

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